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Haven Holiday Resort

Our resort boasts 14 two-bedroom units, 3 three bedroom villas and 1 three bedroom executive residence. We offer two units that have been modified to allow for accessibility.


Our Address:

Address:
106A Pacificana Drive
Sussex Inlet , New South Wales
Telephone:
(02) 4441 2367

Accessibility:

Premises Description:

Car Park
1. Do you provide designated parking for people with disabilities onsite?
No
1.1. If no space is designated, is there an accessible setting down point close to the entrance?
Yes
2. Is there a clear and continuous accessible path of travel from the car park to reception?
Yes
3. Is there a clear and continuous accessible path of travel from the car park to accommodations?
Yes
4. Is there clear external and internal directional signage?
No
5. Is there a coach parking?
No

Reception Area

Restaurant
1. Does your establishment have restaurant facilities?
No

Conference Facilities
Does your establishment have Conference facilities?
No

Common Areas
1. Is there consistent and even lighting throughout?
No
2. Are there clear and accessible paths of travel from each accessible entrance to all areas and facilities used by the public?
Yes
3. Are passage ways wide enough for people using mobility aids such as wheelchairs (min 1000mm)?
No
4. Are floor/ground coverings slip resistant, firm and smooth?
No
5. Is there signage to make it easy for people to find their way around?
No
6. Where there is fixed seating, is there room for people using wheelchairs or people with prams to move around?
No
7. In sitting areas, are there spaces for a person using a wheelchair to sit with friends?
Yes
8. Can facilities be made available for assistance dogs, such as water and information on walking areas?
Yes
9. Do you have a swimming pool?
Yes
9a. Is there wheelchair access to the Pool via a ramp?
Yes
9b. Is there access to the Pool via a hoist?
Yes
9c. Are there steps into the pool?
Yes
9d. If there are steps, are there less than four?
Yes
9e. Are grab rails provided?
No

Common Area Toilets
1. Do you have any common area toilets on your premises?
No

Lifts
1. Is there a lift for public use within the complex?
No

Guest Rooms
1.How many accessible rooms do you provide?
2
2. Are doorways 850mm or wider when open?
No
3. Are the doors easy to open with one hand?
No
4. Is there good circulation space around the bed to allow mobility aids to be manouvered?
No
5. Is there enough clearance under the bed to enable to use of a hoist?
No
6. Are all controls and switches at accessible height (900mm – 1100mm)?
Yes
7. Are all facilities such as kettles, phones, remote controls etc at table height?
No
8. Are telephone, lights and TV controls within reach of the bed?
No
9. Are clothes hanging rail & shelving accessible from a wheelchair?
No
10. Are curtains or blinds easy to reach to open and close?
No
11. Is room furniture easily moved to create more space?
No
12. Is room service available for meals?
No

Bathrooms in Guest Rooms
1. Is the floor surface slip resistant?
No
2. Is the toilet area fitted with grab rails?
Yes
3. Is the shower area fitted with grab rails?
Yes
4. Does the shower area provide clear space of at least 1200mm x 1200mm?
Yes
5. Is the minimum clearance between the washbasin and any other fixed item at least 1100mm?
Yes
6. Is the shower area on a level, self draining floor?
Yes
7. Is the access to the shower area free of any step hob or sliding door track?
Yes
8. Can you provide a portable shower seat?
No
9. Is the shower head extendable?
Yes
10. Can shower fittings and fixtures be reached from a seated position?
Yes
11. Are the taps lever or capstan?
Yes
12. Is there a bathtub?
No

Vision
Do you provide any facilities for people with vision impairment?
No

Hearing
1. Do you provide any facilities for people with Hearing impairment?
Yes
2. Do any of your staff have basic sign language skills?
Yes
3. Are staff members aware they should speak clearly and look at the customers when talking (for easy lip reading)?
Yes
4. Do you provide pen and paper for exchanging information?
Yes
5. If screens form part of the counter, are they non-reflective?
No
6. Is a hearing loop system installed?
No
7. Do televisions have captions (subtitles) enabled?
Yes
8. Are smoke detectors fitted with a neon light?
No
9. Do you provide a telephone with built-in or clip-on amplifier, telecoil coupler and flashing light alert?
No
10. Do you provide a vibrating alarm clock?
No

General Ammenities
1. Do you have a Concierge serice?
No
2. Do you have a Tour Desk?
No
3. Do you provide a FREE Internet Access?
Yes
4. Do you provide Lockers?
No
5. Do you have a Foreign Currency Exchange service?
No
6. Do you have an onsite Gym?
No
7. Do you provide a Dry Cleaning / Laundry Services?
No


General Information

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