Riverside Holiday Resort Urunga Riverside Holiday Resort Urunga Riverside Holiday Resort Urunga Riverside Holiday Resort Urunga Riverside Holiday Resort Urunga

Riverside Holiday Resort Urunga

Our Award Winning Resort boasts 32 fully self contained units, consisting of 11 upstairs, 18 Ground floor & 3 accessible/easy access units. All units are fully self-contained offering full kitchen with oven/stove and fridge, plus internal laundry with front load washer and dryer. All units can cater for up to 6 people at no extra charge Reverse cycle air-conditioning, TV, DVD player


Our Address:

Address:
Atherton Drive
Urunga , New South Wales
Telephone:
(02) 6655 3911

Accessibility:

Premises Description:

Car Park
1. Do you provide designated parking for people with disabilities onsite?
Yes
1a. Do the designated parking spaces measure at least 3200mm?
No
1b. Are the spaces marked with a wheelchair symbol?
Yes
1c. Are the spaces undercover?
No
2. Is there a clear and continuous accessible path of travel from the car park to reception?
Yes
3. Is there a clear and continuous accessible path of travel from the car park to accommodations?
Yes
4. Is there clear external and internal directional signage?
Yes
5. Is there a coach parking?
Yes

Reception Area
1. Is there a clear and continuous accessible path of travel into the Reception Area (free of stairs)?
Yes
2. Is there a doorbell or intercom?
No
3. Is the doorway wide (min 850mm) and self opening or easy to open?
Yes
4. Are there slip resistant floors and ground surfaces?
Yes
5. Is part of the reception desk low enough to be used by a person using a wheelchair?
No
6. Is there seating available for guests who are unable to stand for long periods?
No

Restaurant
1. Does your establishment have restaurant facilities?
No

Conference Facilities
Does your establishment have Conference facilities?
No

Common Areas
1. Is there consistent and even lighting throughout?
Yes
2. Are there clear and accessible paths of travel from each accessible entrance to all areas and facilities used by the public?
Yes
3. Are passage ways wide enough for people using mobility aids such as wheelchairs (min 1000mm)?
Yes
4. Are floor/ground coverings slip resistant, firm and smooth?
Yes
5. Is there signage to make it easy for people to find their way around?
Yes
6. Where there is fixed seating, is there room for people using wheelchairs or people with prams to move around?
Yes
7. In sitting areas, are there spaces for a person using a wheelchair to sit with friends?
Yes
8. Can facilities be made available for assistance dogs, such as water and information on walking areas?
Yes
9. Do you have a swimming pool?
Yes
9a. Is there wheelchair access to the Pool via a ramp?
No
9b. Is there access to the Pool via a hoist?
Yes
9c. Are there steps into the pool?
Yes
9d. If there are steps, are there less than four?
Yes
9e. Are grab rails provided?
Yes

Common Area Toilets
1. Do you have any common area toilets on your premises?
Yes
1a. Do all toilets have clear identification signs?
Yes
1b. Is there a unisex accessible toilet close to other toilets with a clear wheelchair symbol?
Yes
1c. Is the accessible toilet room size at least 2500mm x 1900mm?
Yes
1d. Is the toilet area fitted with grab rails?
Yes
1e. Is the clearance between the washbasin and any other fixed items at least 1100mm?
Yes
1f. Are all fixtures in the toilet area set at heights between 900mm - 1100mm?
Yes

Lifts
1. Is there a lift for public use within the complex?
No

Guest Rooms
1.How many accessible rooms do you provide?
5
2. Are doorways 850mm or wider when open?
Yes
3. Are the doors easy to open with one hand?
No
4. Is there good circulation space around the bed to allow mobility aids to be manouvered?
Yes
5. Is there enough clearance under the bed to enable to use of a hoist?
Yes
6. Are all controls and switches at accessible height (900mm – 1100mm)?
Yes
7. Are all facilities such as kettles, phones, remote controls etc at table height?
Yes
8. Are telephone, lights and TV controls within reach of the bed?
Yes
9. Are clothes hanging rail & shelving accessible from a wheelchair?
Yes
10. Are curtains or blinds easy to reach to open and close?
Yes
11. Is room furniture easily moved to create more space?
Yes
12. Is room service available for meals?
No

Bathrooms in Guest Rooms
1. Is the floor surface slip resistant?
Yes
2. Is the toilet area fitted with grab rails?
Yes
3. Is the shower area fitted with grab rails?
Yes
4. Does the shower area provide clear space of at least 1200mm x 1200mm?
Yes
5. Is the minimum clearance between the washbasin and any other fixed item at least 1100mm?
Yes
6. Is the shower area on a level, self draining floor?
Yes
7. Is the access to the shower area free of any step hob or sliding door track?
Yes
8. Can you provide a portable shower seat?
Yes
9. Is the shower head extendable?
Yes
10. Can shower fittings and fixtures be reached from a seated position?
Yes
11. Are the taps lever or capstan?
Yes
12. Is there a bathtub?
No

Vision
Do you provide any facilities for people with vision impairment?
Yes
1. Are all accessible facilities identified with clear and legible Braille and tactile signage?
Yes
2. Are lifts are provided?
No
3. Are tactile ground surface indicators in place where applicable to warn of the approach to a stairway or ramp other than a step ramp or kerb ramp?
No
4. Are there any stairs on an accessible path of travel?
No

Hearing
1. Do you provide any facilities for people with Hearing impairment?
Yes
2. Do any of your staff have basic sign language skills?
Yes
3. Are staff members aware they should speak clearly and look at the customers when talking (for easy lip reading)?
Yes
4. Do you provide pen and paper for exchanging information?
Yes
6. Is a hearing loop system installed?
No
7. Do televisions have captions (subtitles) enabled?
Yes
8. Are smoke detectors fitted with a neon light?
No
9. Do you provide a telephone with built-in or clip-on amplifier, telecoil coupler and flashing light alert?
No
10. Do you provide a vibrating alarm clock?
No

General Ammenities
1. Do you have a Concierge serice?
No
2. Do you have a Tour Desk?
No
3. Do you provide a FREE Internet Access?
Yes
4. Do you provide Lockers?
No
5. Do you have a Foreign Currency Exchange service?
No
6. Do you have an onsite Gym?
No
7. Do you provide a Dry Cleaning / Laundry Services?
No


General Information

We offer three accessible units - soon to be five. There are 18 other units that are easy access units with just a small lip at the entrance way.

+ Other Information

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