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Mercure Ballarat

Conveniently located just 75 minutes from Melbourne, opposite Sovereign Hill, Ballarat Lodge has every facility and amenity you would demand of a four star hotel. From our restaurants and bar and dedicated on site Day Spa, Ballarat Lodge is one of the best hotels in Ballarat with an extensive range of services to choose from. With 71 well-appointed guest rooms, Ballarat Lodge is ideal for a mid week escape or a weekend getaway. Or if you’re in town on business, the hotel is perfect for a short or long-term stay, and the ideal home away from home. It also features regional Victoria’s most comprehensive conference and meeting facilities, catering for events of up to 1,000 people.


Our Address:

Address:
613 Main Road
Ballarat , Victoria
Telephone:
(03) 5327 1200

Our Location:



Accessibility:

Premises Description:

Car Park
1. Do you provide designated parking for people with disabilities onsite?
Yes
1a. Do the designated parking spaces measure at least 3200mm?
No
1b. Are the spaces marked with a wheelchair symbol?
Yes
1c. Are the spaces undercover?
No
2. Is there a clear and continuous accessible path of travel from the car park to reception?
No
3. Is there a clear and continuous accessible path of travel from the car park to accommodations?
No
4. Is there clear external and internal directional signage?
Yes
5. Is there a coach parking?
No

Reception Area
1. Is there a clear and continuous accessible path of travel into the Reception Area (free of stairs)?
No
1a. Are there any steps at the access to the reception area?
Yes
1b. If there are steps, are there less than 4?
Yes
1c. Are grab rails provided?
No
1d. Is there a ramp to access to the reception area?
Yes
1e. Are grab rails provided?
Yes
2. Is there a doorbell or intercom?
Yes
2a. Is it located at an accessible height (900mm – 1100mm
Yes
3. Is the doorway wide (min 850mm) and self opening or easy to open?
No
4. Are there slip resistant floors and ground surfaces?
No
5. Is part of the reception desk low enough to be used by a person using a wheelchair?
No
6. Is there seating available for guests who are unable to stand for long periods?
Yes

Restaurant
1. Does your establishment have restaurant facilities?
Yes
1a. What are the opening hours?
2. Is there a clear and continuous accessible path of travel into the Restaurant Area (free of stairs)?
Yes
3. Is there a ramp to access to the restaurant area?
No
4. Are there slip resistant floors and ground surfaces?
No
5. Is there an accessible toilet nearby?
Yes
6. Is there clear space between furniture for a person using a mobility aid to manoeuvre? (Wheelchair, walking frame, or people with prams etc)
Yes
7. Are tables of suitable height for people using wheelchairs (min 650mm)?
Yes
8. Are seats with backs and armrests available?
No
9. Is there a low height service counter?
No
10. Is table service provided?
Yes
11. Accessible payment options (mobile EFT-Pos facility)?
Yes
12. Is there space for assistance animals at tables?
Yes
13. Is there a large print menu displayed externally (18 point font, Arial)?
No
14. Are table numbers large print?
No
15. Are menus available in large print (18 point font, Arial)?
No
16. Are menus available in Braille?
No

Conference Facilities
Does your establishment have Conference facilities?
Yes
2. Are there slip resistant floors and ground surfaces?
No
3. Is there an accessible toilet nearby?
Yes
4. Is there clear space between furniture for a person using a mobility aid to manoeuvre? (Wheelchair, walking frame, or people with prams etc)
Yes
5. Are tables of suitable height for people using wheelchairs (min 650mm)?
Yes
6. Are seats with backs and armrests available?
No
7. Is there a hearing loop available which is clearly sign posted and always turned on?
No

Common Areas
1. Is there consistent and even lighting throughout?
Yes
2. Are there clear and accessible paths of travel from each accessible entrance to all areas and facilities used by the public?
Yes
3. Are passage ways wide enough for people using mobility aids such as wheelchairs (min 1000mm)?
Yes
4. Are floor/ground coverings slip resistant, firm and smooth?
No
5. Is there signage to make it easy for people to find their way around?
Yes
6. Where there is fixed seating, is there room for people using wheelchairs or people with prams to move around?
Yes
7. In sitting areas, are there spaces for a person using a wheelchair to sit with friends?
Yes
8. Can facilities be made available for assistance dogs, such as water and information on walking areas?
Yes
9. Do you have a swimming pool?
Yes
9a. Is there wheelchair access to the Pool via a ramp?
No
9b. Is there access to the Pool via a hoist?
No
9c. Are there steps into the pool?
Yes
9d. If there are steps, are there less than four?
Yes
9e. Are grab rails provided?
No

Common Area Toilets
1. Do you have any common area toilets on your premises?
Yes
1a. Do all toilets have clear identification signs?
Yes
1b. Is there a unisex accessible toilet close to other toilets with a clear wheelchair symbol?
Yes
1c. Is the accessible toilet room size at least 2500mm x 1900mm?
Yes
1e. Is the clearance between the washbasin and any other fixed items at least 1100mm?
No
1f. Are all fixtures in the toilet area set at heights between 900mm - 1100mm?
Yes

Lifts
1. Is there a lift for public use within the complex?
No

Guest Rooms
1.How many accessible rooms do you provide?
2
2. Are doorways 850mm or wider when open?
No
3. Are the doors easy to open with one hand?
Yes
4. Is there good circulation space around the bed to allow mobility aids to be manouvered?
No
5. Is there enough clearance under the bed to enable to use of a hoist?
No
6. Are all controls and switches at accessible height (900mm – 1100mm)?
Yes
7. Are all facilities such as kettles, phones, remote controls etc at table height?
Yes
8. Are telephone, lights and TV controls within reach of the bed?
No
9. Are clothes hanging rail & shelving accessible from a wheelchair?
No
10. Are curtains or blinds easy to reach to open and close?
No
11. Is room furniture easily moved to create more space?
Yes
12. Is room service available for meals?
No

Bathrooms in Guest Rooms
1. Is the floor surface slip resistant?
No
2. Is the toilet area fitted with grab rails?
Yes
3. Is the shower area fitted with grab rails?
Yes
4. Does the shower area provide clear space of at least 1200mm x 1200mm?
Yes
5. Is the minimum clearance between the washbasin and any other fixed item at least 1100mm?
No
6. Is the shower area on a level, self draining floor?
Yes
7. Is the access to the shower area free of any step hob or sliding door track?
Yes
8. Can you provide a portable shower seat?
Yes
9. Is the shower head extendable?
Yes
10. Can shower fittings and fixtures be reached from a seated position?
Yes
11. Are the taps lever or capstan?
Yes
12. Is there a bathtub?
No

Vision
Do you provide any facilities for people with vision impairment?
No

Hearing
1. Do you provide any facilities for people with Hearing impairment?
Yes
2. Do any of your staff have basic sign language skills?
No
3. Are staff members aware they should speak clearly and look at the customers when talking (for easy lip reading)?
Yes
4. Do you provide pen and paper for exchanging information?
Yes
5. If screens form part of the counter, are they non-reflective?
No
6. Is a hearing loop system installed?
No
7. Do televisions have captions (subtitles) enabled?
No
8. Are smoke detectors fitted with a neon light?
Yes
9. Do you provide a telephone with built-in or clip-on amplifier, telecoil coupler and flashing light alert?
No
10. Do you provide a vibrating alarm clock?
No

General Ammenities
1. Do you have a Concierge serice?
No
2. Do you have a Tour Desk?
No
3. Do you provide a FREE Internet Access?
Yes
4. Do you provide Lockers?
No
5. Do you have a Foreign Currency Exchange service?
No
6. Do you have an onsite Gym?
Yes
7. Do you provide a Dry Cleaning / Laundry Services?
Yes


General Information

There is also a Games Room, Day Spa and Conference Facilities available.

+ Other Information

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